Thought Leadership & Innovation Foundation Information Privacy Policy

TLI is committed to protecting your information. Please read this Privacy Policy ("the Policy") carefully as it sets out important information relating to how we handle your personal information.

TLI issuing the Policy

In this Policy, references to "we," "us," or "TLI" are references to Thought Leadership & Innovation Foundation. TLI will have access to information on individuals covered by this Policy.

How to Contact Us

Questions, comments and requests regarding this Privacy Policy should be addressed to our Data Governance Office via email at


This Policy sets out how we collect and use personal information, and your choices and rights regarding our use of your personal information.

This Policy describes our practices when using your information when you: 

  1. Express an interest in or have signed up for our products including papers, newsletters, webinars, or e-books;

  2. Visit our website or social media sites.

This Policy also applies to information we collect from you via our survey or diagnostic tools as outlined in more detail below. You may be shown an additional confidentiality notice before participating in a survey or diagnostic. Please note that in cases where the terms of any such survey- or diagnostic-specific confidentiality notice conflict with any terms in this Policy, the terms of that notice will take precedence over the terms in this Policy. We will not use information we collect via our survey or diagnostic tools to contact you for marketing purposes.

This Policy will apply whether you have provided the information directly to us or we have obtained it from a different source, such as a third party.


1.1 Data Collection and Use

Screen Shot 2019-08-06 at 3.34.52 PM.png

Categories of information we collect about you include:


We use this information for certain activities, including:


We use this information because:

  • Personal information such as name and title, contact details, and company name;

  • Communications with you;

  • Information you provide when posting content on social media sites.

  • Facilitating the business through communication with corporate clients and other business contacts, for example, to communicate about vendor briefings or details of conferences or webinars;

  • For internal analysis and research to help us improve our services;

  • To send marketing to business contacts regarding our services and products which may be of interest and to promote our business and brand;

  • Administering our website, investigating any complaints and providing customer service;

  • Monitoring social media content to manage relations with our clients and promote our business and brand.

  • It is necessary to perform our obligations or exercise our contractual rights;

  • It is necessary to comply with applicable laws or regulations;

  • We have a legitimate business interest to:

    • Manage and promote our business and brand;

    • Provide and improve our services;

    • Operate our business; and

  • We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.

Information we collect from users of:

  • Our public website; and

  • TLI social media sites such as LinkedIn and Twitter.

Categories of information we collect about you include:

  • Information you provide when you enter information on our website, such as when you provide contact details, submit award applications, answer online questionnaires, or feedback forms;

  • Information you provide when you download papers such as name, email address, company name, job title.

We use this information for certain activities, including:

  • Personalizing your experience of our website, extension and apps;

  • Administering our website;

  • Investigating complaints;

  • Monitoring social media content to manage relations with our clients and promote our business and brand.

We use this information because:

  • It is necessary to perform our obligations or exercise our contractual rights;

  • It is necessary to comply with applicable laws or regulations;

  • We have a legitimate business interest to:

    • Promote our brand and business through our website and through social media tools;

    • Monitor, investigate and report any attempts to breach the security of our website;

    • Provide and improve our business;

    • Operate our business;

  • We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us.

Information we collect about the use of our website from users.

Categories of information we may collect about you include:

  • Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information; and

  • Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals).

We use this information for certain activities, including:

  • Personalizing the experience of our website;

  • Administering our website;

  • Performing statistical and trend analysis to improve the user experience and performance of our website;

  • Providing better, more customized client service;

  • Investigating any complaints.

We use this information because:

  • It is necessary to comply with applicable laws or regulations;

  • We have a legitimate business interest to:

    • Monitor, investigate and report any attempts to breach the security of our websites;

    • Improve the performance and user experience of our websites; and

  • Customize the client experience.

1.3 Further information

Where we collect and use information for our legitimate interests as mentioned above, a legitimate interest will only apply when we consider that your interests or rights requiring protection of your personal information do not override our legitimate interests. For more information regarding our legitimate interests as applied to your personal information, please contact us.

Our websites and online services are for individuals who are at least 18 years old. Our online services are not designed to be used by individuals under the age of 18.

In certain circumstances, if you do not provide personal information which is required , we will not be able to perform our contractual obligations or provide you with services. When this is the case, we will make it clear. 

General Benchmarking and Research Purposes

TLI may use information disclosed through surveys or diagnostics or otherwise provided to or generated by TLI for validation, research and benchmarking purposes and services development. Unless otherwise specified prior to collection, collected data will be disclosed in the aggregate and presented in anonymous form and will not include (directly or by inference) any information identifying participating organizations or any identifiable individual as the source of such data. Access to collected data will be restricted to those individuals who need such access to deliver TLI services.


We may disclose your personal information to third parties as follows:

  • To TLI affiliates in order to process the data for the above-mentioned purposes;

  • When we have your consent to do so;

  • To third parties who work on our behalf to service or maintain business contact databases and other IT systems, e.g., suppliers of the IT systems which we use to process personal information, or who provide other technical services, such as printing;

  • To third parties providing services to us or on our behalf who have a need to access your information, e.g., our professional advisors (e.g. auditors and lawyers);

  • To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations for national security or law enforcement purposes);

  • Subject to applicable law, in the event that TLI is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction, or for pre-transaction review in relation to such transactions.

Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances the information will cease to be personal information.

Utilization Information

We may share information with our organizational clients about how users use the sites and the resources available to them through the sites (e.g., how users used certain features of the sites, utilization trends, which features were most popular with the client’s employees).


In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To exercise any of these rights, please contact us. Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required).

Where we receive your request to exercise one of these rights, we will respond without undue delay and in any event within one month of receipt of the request. This may be extended by a further two months in certain circumstances, e.g., where requests are complex or numerous.

We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request.

We may ask for additional information to verify your identity before carrying out a request. 

Screen Shot 2019-08-07 at 10.55.31 AM.png
Screen Shot 2019-08-07 at 10.52.08 AM.png


We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it.

In general terms, this will mean that your personal information will be kept for the duration of our relationship with you and:

  • the period required by tax and company laws and regulations; and

  • as long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws. 


We believe it is important to give you choices about the use of your information. We will use your information as described in this Policy. If we want to use your information for a purpose not described in this Policy, we will first get your consent to do so.

Marketing Communications

TLI will not sell or share your information or information with third parties for their own promotional or marketing purposes unless you give us consent to do so and where permitted by applicable law.

California Online Privacy Protection Act Notice Concerning Do Not Track Signals

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-related DNT signals, as the industry is currently working toward a common approach to responding to DNT.


We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any TLI service or account, and you must report suspected unauthorized activity to us.

We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.


A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as "cookies".

Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you.

We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Site. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.


10.1 Links

We provide links to other websites or resources that are not part of the products, programs, or services run by TLI. We do not control these websites or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy.

10.2 California Privacy Rights

Subject to certain limits under California Civil Code § 1798.83, California residents may request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please contact us as specified at the beginning of this Privacy Policy.

10.3 Changes to this Policy

From time to time, we may change and/or update this Policy. If this Policy changes in any way, we will post an updated version on this website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.